Our Cooper Assistance program understands and recognizes that many people experience stress as they combine busy lives and the demands of studies, work, and making time for family and friends. Individuals cope with this continuous state of stress differently but, as the stress builds, many are not able to cope with the stress at all. The result of continuous stress may cause a disruption in your physical, emotional, social, and spiritual well-being.
Rowan School of Medicine
Rowan SOM Department of Psychiatry is available for psychiatry and psychology. They have a great deal of experience working with both medical students and residents. Their office is open Monday-Friday from 8:00-5:00 am. You can call directly 856-482-9000 and you will receive a call back by one of their psychiatrists. You will have to say you are a Cooper resident to ensure that you are funneled to the proper channels and that your Cooper Amerihealth plan is appropriately billed. You will have a copay for the sessions.
They have a lovely, quiet off-site location:
100 Century Parkway, Suite 350
Mount Laurel, NJ
Employee Assistance Program
Cooper EAP provides Residency Support groups, which are conducted within the first three months of the PGY-1 academic year and throughout fellowship upon request. Residency Support groups are confidential forums designed to address topics such as the transition from student to doctor, imposter syndrome, fear of making mistakes, and personal wellness (good coping skills, emotional intelligence, and stress management). The goal of the support groups is to destigmatize seeking help; to familiarize you with the services and offerings of the EAP as well as to help you realize you’re not alone in your journey as a resident.
Cooper Behavioral Health and GME
Our behavioral health collaborations and Graduate Medical Education (GME) is here to support you and your needs. We offer a variety of support services that will not only help you recognize and identify your stressors, but will help you learn how to cope and relieve the stress in a healthy manner. All the services offered through EAP are completely anonymous. Evening appointments are often available. After treatment, ~75% of employees resolve their identified concerns within even just three visits. Extended treatment may be needed and can be coordinated.
- Behavioral therapists
- Employee Assistance Program: 856-342-2280
- Suicide prevention resources, through Oregon Health and Sciences University
- Substance abuse
- Schwartz Center Rounds
The Graduate Medical Education (GME) is here to support you and your needs. We offer a variety of support services that will not only help you recognize and identify your stressors, but will help you learn how to cope and relieve the stress in a healthy manner. All the services offered are completely anonymous. Below are the resources to support you.
Rowan Wellness Center
The Rowan Wellness Center has a service called Protocall. This is a public safety number (856-256-4911) for crisis and is available 24 hours a day. If you call, identify yourself as a resident and you will be able to speak to the counselor on call. The counselor would speak to you and has the ability to deal with a crisis situation by connecting with local emergency services. The counselor from Protocall can give you information to connect you with the Rowan SOM psychiatry team and you can call during regular business hours.
The Carebridge benefit allows Cooper residents and their immediate families up to five (5) free counseling sessions per issue (such as depression, anxiety, stress, grief, substance abuse, relationship conflict, and other emotional concerns). Services are obtained by calling 800-437-0911. You can access a wide variety of resources using the Carebridge secure member website, www.myliferesource.com. First time users should register with Cooper’s access code: WBPNF. You can also download the Carebridge App on your smartphone.
Carebridge will try to match you with a counselor that also participates in your health insurance (whether it’s a Cooper medical plan or another one) for continued treatment after the fifth session. You will likely have a copay and/or deductible to meet for ongoing care. The service is completely confidential and no identifying information is reported back to Cooper.
There are also unlimited telephone resources and referrals for a wide variety of life management concerns including the following:
- Stress Management
- Parenting/Child Care
- College Planning
- Financial Wellness
- Eldercare Resources
- Convenience Services
We appreciate all that you do in our health care system and recognize that everyone needs help sometimes! Please give us feedback and we will continue to work on your behalf.